Royal Commission on Workers' Compensation in BC

 

Staff Present: TR, GG, OE, GS, SN, PL

Notetaker: Steven Noble

Date: Thursday, April 9, 1998

 

 

A: Maybe, the buck starts here -the answer is whether it should be general revenues is an easy one. Governance - I thought at first you were leaning toward so should there be government on governance. And that is an interesting question, which I will come back to on governance day. Whether - it is impacted by worker....

Q: Well as I understand it - the widows' issue came out external to the Board that came out -

A: Definitely; that is my understanding also.

Q: Right; is that because that - go ahead....

A: I can't answer why it happened. I can envision why it happened. You know government being government - any government - there's an alternate source for where these funds are going to be taken from - they are going to look that way - and the Workers' Compensation Board is an obvious other source. I don't know if that was the reason or not. I don't think a governance structure of workers and employers in the minority on the governance structure impacts that issue I think the way you phrased it. If government is on that - you know....

Q: Who is the custodian of the legislation that determines as things fall through the gaps or if they don't fall through the gaps? Whose feet do you hold to the fire if the legislation aside from the widows' one because that is a bit more controversial but things are not caught; issues are not addressed through legislative change - whose responsibility is that? Whoever's responsibility it is should ultimately then pay?

A: I understand what you are saying; ultimately it is the government's responsibility in my view because it is government legislation and they are responsible for the legislation but you are saying well, you have a governance system that is one that recommends changes and should they have brought it to their attention? That is an accountability issue between the governance and who appoints them. And that is government. I don't think we are recommending any change there. When you start getting down to getting into accountability between the governors and the senior management and staff - that is a whole different thing but from that level - so who should have brought it to the governors? That is accountability within the Board. And should the governors then have brought it to the government - that is an accountability between government and its governors in my view but that then ties in that even with the governors erred -the cost of accountability is the employer community in the system picks up the cost - I don't see how that ties in to the governors erred in their accountability or their err of judgement or they didn't meet the obligation.

Just to say that may be while there may be a difference on policy. When you find that something is wrong with policy versus legislation - but again they have already dealt with the policy side in policy. But then it is hard to say to government - you know you should have done this because it is clearly a policy matter that became a problem.

 

JIM SAYRE

MR STEEVES - REBUTTAL

On the issue of globalization - employers have always been able to go to Mexico. The time we live in now is the most stressful. Errors are just happening over and over again.

Relying on the expertise of the Business Council -the - I'm looking at page 6 of the submission where they say that Workers' Compensation represents one of the most expensive legislative components of Human Resource Management costs for business council members. Well, that is carefully worded, Mr. Chairman and as we know the costs of compensation are 1-2% of payroll - however you measure payroll. So there's a - I would ask you to evaluate what the Business Council says critically as you should do with all submissions made to you. That was not an expert report put to you it was a submission put to you by an interested party.

On the classification issue we just -first of all Mr. Chairman to address your question - so what to workers? Well, it is of some considerable significance to workers in the following sense that the - if there's changes to the classification system -and by the way - in general we support the idea that there's a review of the classification needed and subject to - we may and I think we do disagree with some of the details - that review is needed.

The value to workers of that is it has become a bit of a chestnut before you - I think it has been corrected now but the - the example of the bridgebuilding and road construction people - the assessment rate for bridgebuilding is higher than for road construction and so people could bid on jobs the bridges - road constructors could bid on jobs on bridges and they would not has as high assessment costs. Well that's just not an issue for employers it is an issue for and it is an issue, generally speaking, for everybody about stability for the economy of the province. If there is that much -to use a sort of neutral word - flexibility in who can work where then it leads to instability in business and leads to instability in jobs. And so the changes in classification very much have an impact on workers.

Another example is if a large employer can contract out certain parts of their work -for example janitorial to someone with a different assessment rating than janitorial and it's lower - let's say a logging company - going to contract out their janitorial to a another company in a different industry- a different subclass then that makes a difference to the workers at the - working for the logging employer. And often results in not - layoffs than certainly - if not lay offs then certainly people moving around in the same employer.

A comment on the cap on assessments - going to considering it in light of experience rating assessment of course putting a cap on assessments is contrary to the idea of experience rating assessment. A peer experience rating assessment - whatever that is - nobody has been able to tell us what that is but experience rating assessment is supposed to put the full cost on employers for the purposes of giving them an incentive to improve safety on the worksite. To put a cap on it - it works counter to that. And of course a cap also has an effect on the funding of the entire system as we talked about in our submission that is if there is a cap then costs start to get spread around and the funding in the entire system is affected - we saw the example of the - the extreme example of that in shipbuilding and also heavy construction.

On experience rating assessment - Ms Excell -I'm not saying - I don't think Mr. Sayre is saying that this is not a major - that somehow the governance of the public sector is -has done something terribly wrong here - I think just literally in the last couple of weeks we've stumbled on this issue. It is something that needs to be addressed but the point is that experience rating assessment has to if it is going to work -we think it works in a much smaller group of employers than the Employers' Coordinating Group does. But if it is going to work in the public sector it is going to have a very different application. The Surrey school board is not going to go out of business so that goes back to the competition point that I raised earlier that there is no competition in the sense that there is in the private sector. Now just some ideas literally as you were talking to Mr. Sayre - you know having a reporting publicly about the cost of injuries in the public sector. You know I think Dr. Stewart talked about this when we heard from him in September. Now how do you communicate to the public the cost of safety? If every car you bought had the accident rate for producing that car sort of bolted on to the dashboard and the number of workers who were injured and so that might make a difference in your buying patters. In the same way maybe there is some kind of a reporting requirement that would be able to inform taxpayers. Another point is that maybe there should be some way of ensuring costs of the safety for the municipality for example end up to the people to the people most accountable for it. And I think that is the point that you are making - that if you have a proper organization in government or in the private sector then there is accountability. But if we are talking about a relatively low cost - that is assessments and in a lot of public sectors the cost would be less than the average. I'm talking about where there is clerical workers and something like that and the average is $2.12 - so it's a relatively small costs and what we don't want to do is have that cost be buried in some major budget item. We want that cost to stand out -both in terms of accountability - or I guess there's two aspects to accountability - accountability within the organization and accountability to the public.

A couple of comments on experience rating assessment - where I said this before and no one defends the status quo on experience rating assessment. Professor Thomason doesn't, the employers here don't today, and another comment on it. One of the problems with it and I raised this with Professor Thomason that it starts with an average. It is an average run or averages run in the system so the starting point with experience rating assessment is not a policy decision about what's acceptable in terms of safety or not. It is a mathematical concept -so it is another comment on problems with experience rating assessment as the starting point is at least on safety is not a policy matter - it is based on a mathematical average.

Employers rely on Professor Thomason's support for experience rating assessment and he was supportive of experience rating assessment but you recall my questioning of him and there's a number of people who - Dr. Burton for example said that the effect of experience rating assessment on safety is simply not proven.

Another aspect of experience rating assessment is that as I understand it there is a standardized value for specific injuries -for example a back injury will be given - I'm not sure this is the right number - 13 weeks and another way to finetune experience rating assessment or maybe it is broader than a finetune but rather than look at the standardized value of a back claim you would have the actual value. It could be less than the economic value of 13 weeks or it could be more. That requires more resources of courses but if you use the standardized value decreases the incentive effect of experience rating assessment - that is it is not the actual cost of the injury. It is a standardized value throughout the whole system. We take some issue with the employers' support for keeping an exemption for occupational diseases. As I understand it the Board's position is -my notes say the costs of the past are unfairly put on the employers today. Well, first of all Mr. Chairman, the costs of the past in workers' compensation terms don't start until the date of disablement. And that is the present. Second of all, the cost of the past are very much assuming that if a worker has cancer it's work related and the latency period is 10 years and they worked for the same employer for 10 years - well that is the cost of working for that employer. That is the cost to the employer of that specific disease. This wouldn't happen in the tort system. It doesn't happen in the private insurance system - this is one of those anomalies - workers' compensation anomalies again - how can we narrow the scope of coverage - how can we narrow the cost to employers? And again - over and over again - if the costs are there no matter what - injuries and diseases don't go away - if you want to define things in a - if you want to reduce claims by fiddling with the definitions in the Act - you can do that - that affects the claims but the injuries and the diseases don't go away.

With respect to Section 39(1)(e) - the employers talk about the intent of the legislation - well - and they refer to the first two phases of the rehabilitation processes. And I just ask you to bear in mind the report from the Board that there is no empirical or anecdotal evidence to support that section 39(1)(e) encourages workers or does in fact lead to the rehiring of disabled workers. And there's lots of overlaps here - there is another overlap here with experience rating assessment - if experience rating assessment wasn't in place then we wouldn't need a statutory provision to protect - to protect the risk of employers hiring disabled workers.

With respect to the fairness argument - again this argument wouldn't carry the - much weight at all and I'm being generous in a tort system. That somehow - that the tort feasor should be excused from a back disability - a back injury because there is a preexisting condition. And indeed there is a thin skull rule in tort law and you will find that that rule is applied very unevenly at best in workers' compensation. This is an example - or section 39(1)(e) is an example of where it is not applied at all.

Q: Isn't that public policy that the injured plaintiff with the eggshell skull gets compensated. We are talking about a transfer of costs.

A: Yes; I would accept that. Yes.

Two other points on fairness. If we are talking about fairness Mr. Chairman we heard about the impact of 39(1)(e) on the privacy rights of workers. We talked about that to you in the disclosure section. And the - we say and as you will recall in the disclosure section we say that the privacy of workers far outweighs any effect on employers that they might obtain from section 39(1)(e). And there is an equity issue here between employers Mr. Chairman. Not all employers access Section 39(1)(e) equally. Large employers who can afford the advice and the consultants to help in making that 39(1)(e) application benefit more than small employers. But all employers pay for the results of section 39(1)(e) - which is about $70 million a year is fed through the system as a result of section 39(1)(e).

With respect to overpayments Mr. Chairman I don't know if you are aware prior to the Appeal Division decision on this - Mr. Winter indicated it was a public hearing that was open to the community and so on. Overpayments had been a very controversial issue in the system for years and years. And the Appeal Division made the decision and it wasn't what - obviously wasn't what the employers wanted but for better or worse that decision stands and it solved most of the problems. And I would caution you very strongly to not reopen again.

Retroactivity -and it has been a while since I looked at it but I think generally speaking the law is this -that if there is a change in policy - that policy does not - is not retroactive unless the policy specifically says so. Policy is in a sense changing your mind. If there is retroactivity as a result of law wrongly applied then the retroactivity does follow unless the legislation for example specifically precludes it. The reasons for that is the law was wrongly interpreted in the past. Again it's true we are going back and we're looking at from the future - the Charter is the best example of that. But the all - I guess it's 12 governments in this country agree that that's what the Charter should do. And the - in fact prior to - I think there was some major changes made to section 17 after the Charter came in and the widows' retroactivity amount was as the result of changes that weren't made. So after the Charter came in the government of BC went through and did a wholesale analysis of all the legislation to determine changes that needed to be made and they made some of them and some of them they didn't make. Some had been found by courts to be contrary to the Charter. But what that means is in legal terms is that the law was wrong in the past and now it's been made right. And retroactivity in the circumstances is accepted in law as the rule unless it specifically is not stated. So again we ask you to be very careful about that. And the situation with respect to that issue and the Board is again relatively stable to what it was.

One comment on Mr. Sayre's submissions - the using of hours rather payroll is we think - I raised it in my question to Mr. Fattedad - and something that needs to be looked at. There's maybe ways - Mr. Chairman you talked about the number of claims - and so on - you could for example - look at - to separate things out at 8 weeks - you could do a systemic analysis at 8 weeks of claims for fault of employers. That's an overlap between rate making and the proposal on experience rating assessment.

ALAN WINTER REBUTTAL

This hours versus payroll I will have to try and find some time next week to fit it in because when it came up again it donned on me that we actually had a paper by - Mr. Dugas said he had - Mr. Steeves is showing his notes - it was a 1992 paper and I never received that and Mr. Dugas is kind enough to give it to me today. And I'll - it won't take long but I would like to comment on that.

The only other area and it is obviously only Mr. Sayre I get to respond to. We went through all this in the first phase. We have to go through all this again because experience-rating assessment is still here but we went through the stick versus the carrot - penalty versus incentive. I was a little more infuriated 20 minutes ago; so I feel a little better now. It just doesn't make sense from a human nature sort of thing. I mean you see all the movies with good cop-bad cop. Imagine you are in the room only with the bad cop. Or you have a child that is doing something wrong and the only thing you do is punish - you never praise - you never reinforce. So what we are saying here of an employer you expect from human nature to get the objectives that we are setting of striving for excellence in safety. You are saying to the employer community the only way we are going to that is hit you over the head with a penalty. We are going to investigate every single case - if we find that you did nothing wrong you are not going to suffer. You are not going to get any benefit - you are just not going to suffer. If we find that the worker did something you know - so - that's okay. We already know; we haven't seen the filed legislation but we already know that the government doesn't appear to have accepted the recommendation from the Royal Commission that there should be a penalty on the worker. And now we even get into it - let's distinguish within the employer community just to make them really happy with each other. If you are a private sector employer we are not going to examine need or any of those other factors and what impact it is going to have. If you are public sector well we don't really want to have to inconvenience or have to do things that school children and hospital patients won't like. I mean I understand that but it just doesn't make any sense. You know if the tax payers are unhappy - may be it's the people we do have to get mad to say to their city council - you know you are spending our money on the wrong things - you should be responsible for safety and good bye. But to say to a public sector employer - well - look - there's no experience rating assessment here - we don't have any sense for safety - there's probably not going to be any penalty except in very extreme circumstances. Because they don't have any responsibility for safety - do a training course. I don't see how you are going to get your objective there. And yes, they know they are out the door three years later or whatever it takes before you are out the door in a municipal election or whatever else it is. It doesn't make a lot of sense - to me it smacks of discrimination between employers but I know that's not a ground of human rights. About penalties or not. So again the employer community has come and said there's a mix but if you don't have an incentive - I think what you are going to turn the Board - the employer - when they do get penalized - every time that happens the Board becomes more and more of an enemy. The Board always has the power to come on to our property - they will never be welcome. The Board would not be someone who is working with us. Nor do we want to work with. To achieve whatever that objective was that we are trying to achieve. When the employer gets properly penalized they also know there is a proper system in there to award good efforts. It's balance. The proposal you have from Mr. Sayre has no balance.

JIM SAYRE

Can I add just a couple of sentences in there. I just want to clarify. I specifically said the Board should have a range of responses other than penalties. To all employers not just the public sector. Far from having the stick for every employer I said that the carrot ought to be available and the stick should be used when that is appropriate. And I take great exception to the mischaracterization of the proposal.